What Is Local SEO & How To Do It Right In 2024 + Best Practices

These days, people pull out their phones to find businesses. A strong local SEO strategy is what you need to beat the competition and rank on top of the local pack.

Now there is a lot more to local SEO than meets the eye but that is exactly what this article is here for. We will explain what it is and how it works. We will then break down the steps to take and share best practices to make sure your local business shines bright online.

What Is Local SEO?

Local SEO is a strategy to improve your online visibility in a specific geographic area. You optimize your website and online profiles to rank higher in local search results. It helps you attract local customers searching for your products or services. Local SEO is important for businesses that rely on local customers, like restaurants, stores, and service providers.

How Does Google Determine Local Search Rankings?

Google uses specific factors to decide which businesses appear first. Let’s understand them in detail.

1. Relevance

This means how well your local business listings match a search. Google analyzes the search terms and the information listed on your business’s Google Business Profile. It considers factors like:

  • Keywords in your search query compared to the business description in its listing.
  • Categories associated with the business.
  • Whether your business offers the specific local services or products people are looking for.

The more your profile matches the Google search query, the more relevant it is and the higher it ranks.

2. Distance

Google uses the user’s location (usually based on the IP address or phone’s GPS) to find businesses closest to them. But it is not always the strictest factor. Sometimes, a highly-rated place a bit farther out might rank higher than a closer one with fewer reviews.

3. Prominence

Let’s say there are 2 equally-distant businesses. One is a local favorite with a strong reputation while the other is a new establishment. Google might consider the more established business to be more prominent. It looks at:

  • Reviews and ratings from customers.
  • How often your business appears on other websites and directories.
  • Links from high-authority websites to your business website.

Google also factors in your business’s reputation in the real world. This can be tricky to measure but awards, media mentions, and overall customer sentiment play a role.

Many more signals go into local search rankings but these 3 are the big ones. The exact details of how Google weighs each factor remain a secret. Plus, they are constantly refining their algorithms. However, understanding these core principles gives you a good idea of how Google connects your customers with your business.

 

Why Is Local SEO Important For Your Business?

The more people see your business, the more likely they are to walk through your door. Local SEO helps you connect with potential customers actively looking for what you offer, right in your neighborhood. Here’s how it benefits your business:

 

A. Reach The Right People

Studies show that over 46% of all Google searches have local intent. This means people are actively searching for local businesses in their area. Local SEO helps your business appear in those searches and puts you directly in front of customers who are ready to buy.

B. Get Targeted Traffic

76% of people who search for something nearby on their smartphones visit the business within the next 24 hours. When you optimize for local SEO, you attract people who have higher chances of converting into customers. They are already looking for what you offer and are nearby, making them sales-ready.

C. Build Trust & Credibility

When your business appears prominently in local searches, it shows potential customers you are a legitimate and relevant business in their community. This builds trust and encourages them to choose you.

D. Compete With Bigger Businesses

Even if you are a small local business, local SEO levels the playing field. When you focus on local keywords and search engine optimization, you can compete with larger businesses that have bigger marketing budgets.

 

E. More Cost-Effective

Compared to traditional advertising, local SEO strategy offers a better return on investment. It is a targeted way to reach potential customers who are already interested in what you offer.

How Can You Implement Local SEO: 12 Best Practices That Guarantee Top Rankings

While we discuss the 12 best local SEO strategies, here’s the thing to remember: Local SEO isn’t just about ranking high in search results. It is about building a strong online presence that makes you the clear choice for local customers. So pay close attention to these strategies and make sure you customize them to fit your business.

I. Claim & Optimize Your Google My Business Listing

Google My Business (GMB) is your free online storefront. It is where you control how your business appears in Google Maps and organic search results. Here’s how to claim and optimize it for local audience:

  • Head to Google My Business and search for your business name. If it doesn’t exist, you can create a new listing.
  • If your business is already listed, follow the prompts to claim it and verify ownership. This can be done by recording a video or phone call with a verification code.
  • Once verified, fill out your profile completely. The more details, the better. You can also refer to this useful read on optimizing your GMB to make the process easier. That said, include these in your GMB:
    • Business name
    • Address
    • Phone number
    • Website
    • Hours of operation
    • Categories that describe your business
    • High-quality photos
  • Use keywords that describe your business and the services you offer (more on this later).
  • Keep your hours, contact information, and any special offers current. Google favors businesses that are active and engaged.

II. Use Google Posts On Your Google My Business Listing

Google Posts are a powerful and free tool in your Google My Business listing. They let you directly share fresh content with potential customers searching for your business online. Plus, they are incredibly easy to use.

Here’s how you can use them:

 

  1. Log in to your Google My Business account. On your dashboard, find the “Posts” section. Click on “Create Post” to start a new update.
  2. Decide on the type of post you want to create.
  3. Keep your post clear and concise. Include important details and use a conversational tone.
  4. Make your post better with images or videos. Add a CTA to guide your audience.
  5. For event posts, set the start and end dates. You can set an expiration date for other types of posts if necessary.
  6. Once you are satisfied, click “Publish.”

III. Ensure Your Name, Address, & Phone Number (NAP) Are Consistent Online

Imagine searching for your business and finding different addresses or phone numbers listed online. Confusing, right? Google and other search engines want to see consistent information across the web, so here’s what to do:

  • Find all online directories where your business is listed. Yelp, Foursquare, Bing Places, and industry-specific directories are good places to start.
  • Claim your listings if possible and update them to ensure your NAP information exactly matches what is on your Google My Business profile.
  • If you can’t claim a listing, contact the directory site and request an update.

IV. Add Location Pages To Your Website

If you have multiple locations or serve a specific local area, location pages are a must. These are web pages dedicated to each branch or service area. Local customers searching for your business in a specific area will find all the information on a dedicated page. This makes it easier for them to choose your business.

Here’s how you can do it:

  • Instead of one generic “About Us” page, create separate pages for each city or neighborhood you serve.
  • On each location page, include your business name, address, and phone number (NAP) specific to that location.
  • Go beyond contact info. Show what makes your business different in that area. Do you have a team of local experts? Highlight special offers or services relevant to that community.
  • Use relevant keywords in your location page content that target local searches.

V. Optimize For Mobile

57% of local searches are done on mobile devices. So if your website isn’t mobile-friendly, you are missing out on a huge chunk of potential customers. Here are some quick checks:

  • Test your website’s mobile responsiveness using MobileTest.me or BrowserStack to show how your site looks on different devices. You can also use Google’s Mobile-Friendly Test which is linked from the Search Console’s mobile usability report.
  • Use a responsive website design. This ensures your website automatically adjusts for different screen sizes.
  • Make sure your website loads quickly on mobile devices, ideally within 1-2 seconds. 53% of users will leave if it takes longer than 3 seconds. People are impatient and slow loading times can cause frustration and lost customers.
  • Use large, easy-to-read fonts (12-16 pt) and buttons on mobile screens.
  • Make sure your phone number is clickable for easy calls.
  • Include clear directions to your business on your mobile website.

VI. Get Reviews & Ratings

Reviews and ratings are a major part of online reputation management and are like gold in local SEO. They build trust with potential customers. Studies show that 98% of consumers trust reviews when deciding to visit a local business.

Positive reviews are also a major factor in local search rankings. They signal to search engines that your business is legitimate and well-liked. Also, according to this guide on online reputation management, positive reviews can help suppress negative content that appears in search results.

Here’s how to get more reviews:

  • Ask for reviews politely. After a positive interaction, a simple “Would you be willing to leave us a review online?” can go a long way.
  • Offer small incentives for leaving reviews. This could be a discount on their next purchase or entry into a giveaway. Make sure your incentives comply with the review site’s guidelines.
  • Make it easy for happy customers to leave a review on Google, Yelp, Facebook, and other local platforms. Place a QR code in your store or on receipts that leads directly to your review page.
  • While it is tempting to buy positive reviews to inflate your ratings, this can backfire in the long run as this article on optimizing your listings explains. Review sites have ways to detect fake reviews and getting caught can damage your reputation even more.
  • You can even include a link in your email signature or add a “Leave a Review” button to your website.
  • Thank those who leave positive feedback. For negative reviews, respond politely and address their concerns. This can turn a negative experience into a positive one.

VII. Use Local Keywords

Search engines consider how relevant your website is to a user’s search. When people search online, they use specific terms for their area. Using these terms will give search engines a clear signal that your business is a great option for people in your area.

Here’s how to do it right:

  • Pay attention to keyword difficulty and search volume. Aim to find a balance. Choose keywords with a good search volume and medium difficulty (31-60) to balance search volume and competition. This ensures you target terms that drive traffic without being too competitive.
  • Think about what people in your area typically search for. Include city, town, or neighborhood names in your website content, along with your service or product.
  • Add your local keywords throughout your website, especially on your homepage, about us page, and service pages. Don’t overdo it though, you still want your content to sound natural.
  • Include your city and target keyword in your title tags and meta descriptions, which are snippets users see in search results.

VIII. Create Local Content

Search engines love fresh, relevant content that tells them exactly what your business is about and why it matters to local customers. Here’s how to create local content that works:

  • Identify topics that are relevant to your local audience. Think about what interests people in your area. This could include local news, events, and issues.
  • Create content about your business, including case studies, testimonials, or customer stories from local clients.
  • People turn to the internet with questions. Create informative content about the services you offer, but also local tips and guides about your field.
  • Stay updated with local news and share your thoughts on it. This could be news about new developments or community achievements.

  • Adding a video to your content will increase the conversion rate by 80%. So consider including “how-to” videos specific to your area
  • Partner with local influencers or bloggers. They can create content about your business and share it with their followers.

IX. Build Local Backlinks

Backlinks are links from other websites to yours. They act as a vote of confidence in your content and website quality. But not all backlinks are created equal. For local SEO, focus on earning backlinks from local websites. This signals to search engines that your business is relevant to your local community.

  • Get involved in local events or sponsor them to get mentioned and linked back to your site. Look for opportunities to be a guest speaker or to donate your products or services.
  • Engage with local bloggers, influencers, and media outlets. Ask them to review your business or write about your services, and request a link back to your website.
  • Participate in local online communities like forums or Facebook groups. Answer questions, share your expertise, and include a link back to your website.
  • Offer to write guest posts for local blogs or websites. This provides value to them and gets you a backlink in return.
  • Check where your competitors are getting their backlinks using tools like Ahrefs. This can give you ideas for where to get your own local backlinks.

X. Use Social Media For Local Engagement

Social media can help you reach your local audience. Search engines may use social signals like likes, shares, and reviews to determine the relevance and popularity of your business.

  • Make sure your business is listed on Facebook, Instagram, and LinkedIn. Fill out your profiles completely, and keep your business name, address, and phone number (NAP) consistent across these platforms.
  • Post regularly to engage with your local audience. Share photos, updates, and news that is relevant to your area.
  • Use location tags on your posts and stories to target local audiences.
  • Run targeted ads that focus on specific locations or demographics to reach local customers.
  • Host local events and promote them on social media. This encourages your local audience to engage with your business in person.
  • Collaborate with local influencers to help spread the word about your business.

XI. Use Schema Markup For Local SEO

Schema markup, also known as structured data, is code you can add to your website to help search engines understand your content better. Local businesses can use specific schema markup to boost their visibility in local search results.

 

  • Add LocalBusiness schema markup to your website’s HTML. This helps search engines identify your business and display additional information, like your business name, address, phone number, and operating hours.
  • Use Review schema markup to display customer reviews in search results.
  • If your business is listed on Google My Business, the schema markup can help pull information directly from your listing, such as your address and hours of operation.
  • Test your schema markup using Google’s Structured Data Testing Tool to ensure it is implemented correctly.

XII. Monitor Your Local SEO Performance

SEO is a long-term game, and tracking your results is crucial. Here’s how to monitor your progress:

  • Use Google Analytics to see how much of your traffic comes from local searches. Look for trends and patterns to see what is working and where you can improve.
  • Set up Google Search Console to monitor your website’s performance in search results. This tool lets you see which keywords are driving traffic and how your pages are performing.
  • Track your local rankings using tools like BrightLocal or Whitespark. These tools can help you see where your business stands in local search results and identify opportunities to improve.
  • Keep an eye on your competitors. Look at their reviews, backlinks, and website content to see what you can learn from them.
  • Adjust your strategy based on your performance data. SEO is always evolving, so make sure you stay on top of the latest trends and best practices.

How Important Is Local SEO For Online Businesses & Marketplaces?

While local SEO is often thought to be relevant only for local businesses with physical locations, the truth is far from reality. Online businesses and marketplaces can benefit just as much. Here’s why:

a. Local Searchers Are Ready To Buy

People searching with local intent are past the browsing stage. They know what they want and are actively looking for businesses that can fulfill their needs. Let’s take this women’s online costume store, for example. Someone searching for “women’s apparel stores near me” is likely much closer to a purchase decision than someone casually browsing “latest costume trends.”

Now the business can use local SEO to cash in on this in a big way. They can add zip codes or neighborhood names along with the keywords in their website content. They can also create a dedicated “local info” page highlighting online ordering with local pick-up options or fast delivery times in the area.

Dealing with seasonality through local SEO is another important aspect of this business. The store can anticipate the seasonal demand spikes and add relevant keywords like “Halloween costumes near me” or “women’s Halloween costumes 2024.” This lets them attract high-intent traffic during peak times.

The business can combine all this to optimize its online presence for local searches to show up in Google Map Pack (the local business listings that appear above organic search results) and organic search results. Considering that 42% of local searchers click on Google Map Pack, it is a perfect recipe to attract these ready-to-buy customers right to their door.

b. Local Equals Trust

Customers feel more confident purchasing from a business they perceive as local. Why? Because there is a built-in sense of comfort and security that comes with buying from an online business that shows up in local search results. This can tip the scales in your favor over more global competitors.

To understand this better, consider this online store specializing in plant-based health products. While they may not have a physical storefront, their customers’ needs can be highly individual. They might be looking for organic produce, locally sourced ingredients, or sustainable packaging – factors that can be difficult to verify from a generic online store.

Through local SEO, this business can create the impression that it is a legitimate establishment operating within a specific community. This can be reassuring to customers who are apprehensive about buying unfamiliar health products from a purely online source.

They will see it is a relatable business – someone familiar with their local concerns about health and wellness.

c. Untapped Advantage Over Competitors

Many online businesses ignore local SEO, thinking it doesn’t apply to them. This creates a golden opportunity for you. You attract customers who might not find you otherwise. With fewer online businesses competing for local search terms, you have a better chance of capturing these valuable leads.

Here is an excellent example from this online job board for internships and graduate jobs. While it operates globally, it uses local SEO to its advantage to cater to the needs of students in specific areas.

Imagine a student searching for “internships near me”. Large job boards might show results for other cities, states, or even countries because those boards prioritize a wider range or may not have a strong local presence.

The platform uses local SEO strategies to fill this gap and display internships closer to each student’s location. So for instance, if a student in New York searches for internships, they will see different results than someone in Melbourne because the portal has separate pages for each location.

This targeted approach can be much more effective than generic marketing campaigns. Students will naturally gravitate towards this platform as it understands their local needs and displays relevant internship opportunities. The result? A larger user base and a stronger position in the market.

How Can BrightBrain Help You With Your Local SEO Strategy

BrightBrain is a digital marketing and advertising agency that specializes in helping businesses like yours grow online, especially with local SEO. Our focus is to provide different digital solutions to enhance branding and increase sales efficiency for our clients.

Here’s how BrightBrain can be your local SEO partner:

  • We will set up and optimize your Google My Business profile. BrightBrain will make sure your listing is accurate and complete and includes enticing descriptions to attract customers.
  • We will help you identify the keywords local customers use to find businesses in your niche. Then, we will strategically add those keywords to your website content to improve your ranking in local search results.
  • BrightBrain will help in building and managing local citations. We will ensure your business information is consistent across all platforms.
  • Most local searches happen on smartphones. BrightBrain will ensure your website is mobile-friendly and easy to navigate to give local customers a great first impression.
  • Positive online reviews build trust. BrightBrain will develop a strategy to encourage customers to leave glowing reviews that boost your credibility and attract even more customers.

Conclusion

So the question isn’t “What is local SEO” anymore, but rather “Can you afford to ignore it?” In today’s digital world, the answer is a resounding no. With it, you can be there for your community exactly when they need you. So if you haven’t already, it is time to make local SEO a top priority. The potential benefits are simply too many to ignore.

Managing local SEO can be tricky, but BrightBrain can help. We will develop a customized local SEO strategy that will get you noticed by the customers who matter most – those right in your neighborhood. Our team of experts will help you with every step of the way: keyword research, competitor analysis, optimizing your Google Business Profile – you name it.

Contact us today for a free consultation and learn how we can help.

Suhail Bajaj

Suhail Bajaj is the CEO of BrightBrain Marketing Technologies LLP that has now grown into a full-fledged digital marketing agency with 55+ employees and clients from 7+ countries – all under his supervision. Graduated with an MBA from the esteemed Cass Business School, he brilliantly puts his learnings into practice, helping brands meet their business goals and succeed in a digital-first world.

Suhail Bajaj

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